The ultimate directory for Contact Centres in South Africa with the unique  Grading System

Corporate Good Business Practice

Directory

Pivotal Data

At Pivotal Data, no matter which industry you belong to, we partner with you on your journey to digital transformation, so that you can effectively and efficiently service your customers’ needs, today and in the future.

As a specialist provider of contact centre, customer experience and enterprise communication solutions, we assist organisations of all sizes by consulting, implementing, maintaining and managing solutions that simplify complexity and create agile, customer-centric organisations.

ABOUT THE CCMG

The CCMG is the Professional Body of the Contact Centre industry in South Africa and represents over 2,006 Contact Centres, 22,500 top and middle managers and 10,000 agent level individuals. The CCMG contributes to the professional growth of businesses and professionals within the Contact Centre industry, providing a forum for knowledge sharing and networking to empower and transform its members, while building on service excellence and continuous improvement within the industry.

CONTACT US

+27 (0)10 003 0020
info@ccmg.org.za