The ultimate directory for Contact Centres in South Africa with the unique  Grading System

Corporate Good Business Practice


Get your Company Listed and Graded on the Contact Centre Industry Directory

If your product or services target the contact centre industry, then the CCMG is the perfect marketing vehicle to help achieve your goals. The CCMG wants to give you access to our association’s members at events to promote your company’s offerings and build relationships with our country’s top professionals. Take advantage of an opportunity to network with new and potential customers to showcase your products, solutions or services.

There are 3 types of company membership: Entry, Medium or Pro, costing from R5000.00 (excluding VAT) for a 12 month registration and Directory listing. Please contact for more information.


The CCMG is the Professional Body of the Contact Centre industry in South Africa and represents over 2,006 Contact Centres, 22,500 top and middle managers and 10,000 agent level individuals. The CCMG contributes to the professional growth of businesses and professionals within the Contact Centre industry, providing a forum for knowledge sharing and networking to empower and transform its members, while building on service excellence and continuous improvement within the industry.


+27 (0)10 003 0020