The ultimate directory for Contact Centres in South Africa with the unique  Grading System

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Founded in 2016, Esurity is a broker that provides you with personalised and innovative financial solutions designed to enhance your dignity and that of your loved ones. We are committed to get the best value for money financial solutions on behalf of our clients by partnering with the right insurers. Our forward-looking approach to financial services and our drive to offer the best in customer service, means you can strive to achieve your ambitions and be assured in the knowledge that you and your loved ones will be taken care of. Esurity also offers face-to-face sales and outsourced call centre solutions.


The CCMG is the Professional Body of the Contact Centre industry in South Africa and represents over 2,006 Contact Centres, 22,500 top and middle managers and 10,000 agent level individuals. The CCMG contributes to the professional growth of businesses and professionals within the Contact Centre industry, providing a forum for knowledge sharing and networking to empower and transform its members, while building on service excellence and continuous improvement within the industry.


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