The ultimate directory for Contact Centres in South Africa with the unique  Grading System

Corporate Good Business Practice



From our state-of-the-art offices situated in one of the top tourist destinations in the world, Cape Town, we manage and support operations, tech development and customer service for a large international online gaming group based in Europe. We also have an established presence in London, where we trade under the name of Digi-International and provide further world-class services.


The CCMG is the Professional Body of the Contact Centre industry in South Africa and represents over 2,006 Contact Centres, 22,500 top and middle managers and 10,000 agent level individuals. The CCMG contributes to the professional growth of businesses and professionals within the Contact Centre industry, providing a forum for knowledge sharing and networking to empower and transform its members, while building on service excellence and continuous improvement within the industry.


+27 (0)10 003 0020