The ultimate directory for Contact Centres in South Africa with the unique  Grading System

Corporate Good Business Practice


Elephant Communication

Our sales support services include various means to provide relevant strategic information to the sales teams of our clients, hereby utilising various channels, such as telephonic research, managing the respective clients’ website, social media campaigns, email campaigns and data mining, all in all allowing us to compile customer insights that are invaluable to our clients.


The CCMG is the Professional Body of the Contact Centre industry in South Africa and represents over 2,006 Contact Centres, 22,500 top and middle managers and 10,000 agent level individuals. The CCMG contributes to the professional growth of businesses and professionals within the Contact Centre industry, providing a forum for knowledge sharing and networking to empower and transform its members, while building on service excellence and continuous improvement within the industry.


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