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The ultimate directory for Contact Centres in South Africa with the unique  Grading System

Corporate Good Business Practice


Grading for Excellence

The CCMG has launched a Grading System that will assess the companies on 5 levels (5 stars). Each star will be assessed by Independent Companies that are Subject Matter Experts in their fields.


BBBEE Status and Tax Compliance Status


Does the company have personnel with the correct designations?

Customer Centricity

How well they are treating their customers

International readiness

Are they geared up to trade internationally


How well are they performing in transforming their company