The ultimate directory for Contact Centres in South Africa with the unique Star Grading System

CONTACT CENTRE

Industry Directory

Contact Us

As a professional body we are always pleased to hear from people interested in Contact Centres
- this fast paced, challenging but rewarding Industry.

Regional Offices

Johannesburg

Headquarters

13th Floor, Hillview Building (O’Keefe Building)
318 Oak Avenue, Ferndale, Randburg
2125

Tel: 010 003 0020

Cape Town

12 Amaryllis Street, Gordons Bay

Tel: 021 856 3871

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ABOUT THE CCMG

The CCMG is the Professional Body of the Contact Centre industry in South Africa and represents over 2,006 Contact Centres, 22,500 top and middle managers and 10,000 agent level individuals. The CCMG contributes to the professional growth of businesses and professionals within the Contact Centre industry, providing a forum for knowledge sharing and networking to empower and transform its members, while building on service excellence and continuous improvement within the industry.

JOHANNESBURG
Tel: 010 003 0020

CAPE TOWN
Tel: 021 856 3871

info@ccmg.org.za